Why a discount code doesn't apply
One code per order, entered on the payment step. Some codes don't stack with sale prices, and owner prices appear only once the owner's email is in.
- Codes go in at checkout, on the payment step.
- One code per order.
- Some codes combine with sale prices and some replace them. The checkout total always shows what applied.
- Owner prices and codes for owners only apply when the email at checkout belongs to the account that owns the plugin. They appear after you enter that email, so a total seen before that step still shows the full price.
- A different currency or added tax at checkout is normal and doesn't mean the code failed.
Payment methods and discount codes
Prices in USD, EUR or GBP
Why the total went up at checkout (tax)
Code still not working? Write to us with a screenshot of the checkout page and we'll look.
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About the maker, Adi Rotem · Support